Legal Agreement

Terms & Conditions

Effective Date: January 1, 2026

Last Updated: April 2, 2026

1. General Information

This website is operated by Redix Online. Throughout the site, the terms “we”, “us” and “our” refer to Redix Online. By accessing or using this website and our services, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, you must not use our services.

2. Services

Redix Online provides digital solutions including, but not limited to:

  • Web design and development
  • Sales funnels and landing pages
  • Digital marketing strategies
  • SEO services
  • AI automation systems (including SAVIA System™)
  • CRM integrations and customer acquisition systems

We reserve the right to modify or discontinue any service at any time without prior notice.

3. Free Diagnosis & Consultations

We may offer a free diagnosis or consultation. This does not constitute a binding agreement or guarantee of results. Recommendations provided are based on available information and are for guidance purposes only.

4. Client Responsibilities

By working with us, you agree to:

  • Provide accurate and complete information
  • Respond in a timely manner to requests
  • Grant necessary access to platforms (website, hosting, CRM, etc.)
  • Comply with all applicable laws and regulations

Delays caused by the client may affect delivery timelines and results.

5. Payments & Fees

All services are subject to pricing agreed upon before project initiation.

  • Payments must be made according to the agreed terms
  • Failure to pay may result in suspension of services
  • Fees are non-refundable unless explicitly stated

We reserve the right to update pricing at any time.

6. Results Disclaimer

While we aim to deliver measurable results, we do not guarantee specific outcomes, including but not limited to:

  • Sales volume
  • Lead generation
  • Website traffic
  • Conversion rates

Results depend on multiple factors including market conditions, budget, and client implementation.

7. Intellectual Property

All materials created by Redix Online remain our property until full payment is received. Once paid, the client receives usage rights unless otherwise agreed.

We reserve the right to showcase projects in our portfolio unless a confidentiality agreement is in place.

8. Limitation of Liability

Redix Online shall not be held liable for:

  • Indirect or consequential damages
  • Loss of profits, revenue, or data
  • Third-party platform failures (e.g., Google, Meta, hosting providers)

Use of our services is at your own risk.

9. Third-Party Tools & Integrations

Our systems may include third-party tools such as CRMs, automation platforms, or AI services. We are not responsible for:

  • Changes in third-party policies
  • Service interruptions
  • Additional costs imposed by third parties

10. Communication

By using our services, you agree to receive communication via:

You may opt out of non-essential communications at any time.

11. Termination

We reserve the right to terminate services if:

  • Terms are violated
  • Payments are not completed
  • There is misuse or abuse of services

Clients may also terminate services according to agreed conditions.

12. Governing Law

These Terms shall be governed and interpreted in accordance with applicable laws in the jurisdictions where Redix Online operates, including Colombia and the United States.

13. Updates to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.

14. Contact Information

For questions regarding these Terms, you may contact us: